Terms and conditions of use

These Terms and Conditions apply to every website sale between Gymeez Health and Nutrition and its customers. There will be no variations to these terms and conditions unless explicitly stated in writing by Gymeez Health and Nutrition.
Trading Name
Our legal business name is Gymeez Health and Nutrition and we also trade under this name. "Gymeez Health and Nutrition" will appear on cardholder statements for any transactions made through this website.
While we endeavour to supply correct information on this website at all times, mistakes, errors or omissions may occur. Gymeez Health and Nutrition takes no responsibility for any loss or damage, direct or indirect, resulting from the use or application of information contained on this site.
Prices shown on the Gymeez Health and Nutrition website are listed in New Zealand dollars, and are inclusive of GST. We reserve the right to change or alter any prices at any time for any reason. Any variation to an order (once accepted) will result in price adjusting to reflect the variation. Please call Gymeez Nationwide 0800 496 339 before ordering to verify current prices.
Gymeez Health and Nutrition will accept full payment only for any online order made within New Zealand. Payment can be made via Direct Payment Services (DPS) with a Visa or Mastercard.
Product Range and Availability
All efforts will be made to fulfil any order placed with Gymeez Health and Nutrition; however, we accept no responsibility or liability should we be unable to supply the goods ordered for any reason.
Goods are warranted from defective workmanship and material provided that the goods are unmodified in anyway and are used for the purpose intended by the manufacturer. The warranty covers replacement or repair of the product itself provided that Gymeez Health and Nutrition is satisfied that the defects were defects in manufacture or in transit.
Warranties will not be extended beyond that of the manufacturer's warranty period or conditions. The warranty is limited to replacing or repairing any defective goods with the procedure set out in these terms and conditions, provided that Gymeez Health and Nutrition is satisfied that the defects were defects in manufacture or in transit.
Your order will be packed and shipped on the day we receive your order before 3pm. Delivery times vary depending on the destination, but the vast majority of all our orders have reached our New Zealand customers within 1-3 business days of order.
Product Range and Availability
All efforts will be made to fulfil any order placed with Gymeez Health and Nutrition. However, we accept no responsibility should we be unable to supply ordered goods for any reason.
Because we pride ourselves on the speed of our delivery and do our utmost to despatch your order as soon as we possibly can, it is not possible to cancel or alter your order once it has been confirmed. However, once you have received your goods, we are happy to exchange them for you if you have changed your mind. For the purposes of such exchanges:
The goods being exchanged must be returned to Gymeez Health and Nutrition in the original, unopened condition.
Goods you get as a replacement must be of the same or lower value than the original purchase.
You must meet all postage costs for both the return of your original purchase as well as the despatch of the replacement goods.
Customers have the right to return any goods deemed faulty or damaged in transit for a replacement. The following conditions apply terms returned in these circumstances:
  • Where goods are being returned due to a fault or damage, they must be in original condition.
  • Where return is due to a fault, the customer must contact Gymeez Health and Nutrition within 7 days of receiving the product.
  • Damaged items must not be signed for at the time of delivery and must be rejected - a new replacement will be sent as soon as possible.
Gymeez Health and Nutrition will cover the postage costs involved for the return and replacement of any faulty or defective goods.
Personal Information
Through conducting its normal business, Gymeez Health and Nutrition may collect customer information including purchase history, contact and delivery details. This information will remain confidential and will be held securely, and will not be disclosed to any third party.

Customer Consent

Customers who do not wish to have any personal information collected and used for any purpose other than that required to complete the transaction will need to express this in writing at the time of purchase.

Access to Personal Information

Personal information relating to the customer is available under the Privacy Act 1993, and the customer may request changes to the information held.

Credit card data policy

Website Security: We maintain physical, electronic, and procedural safeguards designed to help us protect your non-public personal information. For example, we use Secure Socket Layer (SSL) technology to encrypt your credit card information when you purchase products through our website. All credit card data will be hosted by third party DPS.